Return and Refund Policy

At Crown Fly International, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund policy.

Return Policy (3 days):
You may return any unused and unopened items within 3 days of receiving your order for a full refund or exchange. To initiate a return, please contact us at returns@crownfly.com with your order number and reason for return. Returned items must be in their original condition and packaging.

Refund Policy (7 days):
If you are not completely satisfied with your purchase, you may request a refund within 7 days of receiving your order. To request a refund, please contact us at refunds@crownfly.com with your order number and reason for refund. Refunds will be issued to the original payment method used for the purchase.

Conditions for Return and Refund:

• Returned items must be in their original condition, unused, and unopened.
• Return shipping costs are the responsibility of the buyer unless the return is due to our error.
• Refunds will be processed within 7-10 business days of receiving the returned items.
• Shipping charges are non-refundable unless the return is due to our error.

Exchanges:
If you would like to exchange an item for a different size or color, please contact us at exchanges@crownfly.com with your order number and desired exchange details. Exchanges will be processed upon receipt of the returned item.

Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact us immediately at support@crownfly.com. We will work with you to resolve the issue as quickly as possible, whether through a replacement, exchange, or refund.

Contact Us:
If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact us at returns@crownfly.com. Your satisfaction is our top priority, and we are here to assist you every step of the way.

Thank you for choosing Crown Fly International. We appreciate your business!